Member evidence workspace
Keep the receipts.
Log collection calls, voicemails, letters, emails, texts, and other contacts. Choice timestamps the record, preserves evidence references, and screens for potential FDCPA / Regulation F issues that deserve review. A flag is not a legal conclusion.
Evidence receipt
Educational screening only. Whether conduct violates federal or state law depends on the facts, exclusions, collector status, debt type, consent, applicable law, and other context.